Membership

Our weekly service includes:

• Water chemistry testing & balancing
• Skimming, brushing, and vacuuming
• Filter pressure checks & backwashing (as needed)
• Equipment inspection (pumps, filters, heaters)
• Enzyme dosing and sanitation adjustments

Our winterization service includes:

• Lowering water levels (if needed)
• Draining and blowing out lines
• Adjusting water chemistry
• Removing ladders/handrails
• Securing the pool cover

Yes, we service both traditional chlorine and saltwater pools. If you’re unsure which system is best, we can help evaluate your options.

Algae can still grow if your pH, phosphate levels, or filtration system is not clean or balanced. As part of our weekly service, we will perform phosphate treatments as needed to prevent algae growth. We also correct over-stabilization issues to maintain proper water balance and sanitizer effectiveness.

In addition to traditional pool chemicals, we incorporate enzymes and polymers to enhance water clarity and balance. We are always working towards more eco-friendly solutions as part of our commitment to responsible pool care.

We accept credit card or ACH payments. Customers can either pay monthly (service contract broken up into 12 parts) or all at once.

Yes, we require 30 days’ notice before the next billing cycle for the year.

Contact us anytime! We’ll provide troubleshooting tips or schedule an additional visit if needed.

We honor manufacturer warranties on parts we install. Service warranties vary by repair type.

Our quotes cover the installation of the specified pool equipment as outlined in the scope of work. It includes labor and materials necessary for proper installation but does not cover any unforeseen repairs, plumbing modifications, or electrical upgrades that may be required for compatibility with the existing pool system.

The customer is responsible for ensuring that their pool equipment and plumbing are in proper working order prior to installation. Any additional work required due to system incompatibility, pre-existing equipment malfunctions, or local code compliance will be quoted separately.

Manufacturer warranties apply to the installed equipment. Our company is not responsible for warranty claims, product defects, or issues arising from improper use, failure to maintain proper water chemistry, or lack of routine maintenance. Warranty coverage may be voided if installation and maintenance requirements are not met.

As part of our ongoing service each summer, we will monitor the equipment’s operation, maintain proper water chemistry, and perform necessary cleaning and maintenance. However, the customer remains responsible for maintaining proper water balance between service visits. Neglecting water chemistry may lead to equipment damage, which is not covered under this agreement.

By accepting our quote, the customer acknowledges that pool equipment requires routine maintenance, including regular monitoring, cleaning, and proper water chemistry management to ensure optimal performance and longevity.